View and manage your customer relationship with us
On My pages you can view information about your grid tariff contracts and manage your customer relationship with us.
We are constantly working to improve your customer experience to make it even easier for you to be a customer with us in the future.
When you log in, you can, among other things, see an overview of consumption and the grid tariff at all your addresses. The first time you use the new customer pages, you need to create a user account that you link to your existing grid tariff contracts. Read more about this below.
The first time you use the new customer pages
The first time you use these pages, you need to create a user account that you link to your existing grid tariff contract. You can currently do this in one of three ways:
- Create a user, log in and click on Retrieve my customer data. You will then be asked to provide the customer number for your grid tariff contract.
- Contact our customer service centre and say that you want to try out the new customer pages.
Problems logging in
Did you see a message about an invalid username or password when you tried to log in?
Contact our customer service centre on tel. 55 12 70 00